La Femmina ships to several European countries. All orders are processed within 1–3 business days after payment confirmation.

Estimated delivery times

Once your order has been shipped, you will receive a confirmation email with a tracking number.

Shipping costs

Shipping fees are calculated at checkout and may vary according to destination, order weight, and selected shipping method.

Taxes & VAT

Incorrect address

La Femmina is not responsible for delays or losses caused by incorrect or incomplete shipping information provided by the customer.

Delays & lost packages

While we strive to ensure timely delivery, unforeseen delays may occur. If your order has not arrived within the estimated timeframe, please contact our customer support team.

In accordance with European consumer protection laws, customers have the right to withdraw from their purchase within 14 days of receiving the product, without the need to provide a reason.

Return conditions

• The product must be unused, unopened, and in its original packaging.
• The item must be in resellable condition.

How to request a return

Contact our customer support within 14 days of receiving your order and provide your order number. We will guide you through the process.

Refunds

Once the returned product is received and inspected, a refund will be issued to the original payment method within 5–10 business days. Shipping costs are non-refundable, except in cases where the product is defective or incorrect.

Damaged or incorrect items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery and include photos so we can resolve the issue promptly.