FAQ

FAQ – La Femmina

La Femmina

Frequently Asked Questions

Everything you need to know about shopping with us.

Yes. Our website uses secure encryption technology and trusted payment providers to ensure your personal and payment information is fully protected at all times.
We accept all major credit and debit cards, as well as other secure payment methods available at checkout.
Yes. We comply fully with the General Data Protection Regulation (GDPR). Your data is used only to process orders and provide customer support — nothing more.
Yes. We ship to Ireland and several other European countries. If you are unsure whether we deliver to your location, please contact us before placing your order.
Orders are processed within 1–3 business days.

Standard Shipping: 5–12 business days
Express Shipping (when available): 3–7 business days
Once your order is shipped, you will receive an email with a tracking number and a direct tracking link so you can follow your parcel every step of the way.
No. La Femmina is responsible for collecting and remitting all applicable VAT and taxes. You will never be charged additional fees upon delivery.
You may request a return within 14 days of receiving your order. The product must be unused and in its original packaging. Please refer to our Returns & Refunds Policy for full details.
If your order has not yet been processed, we may be able to cancel or modify it. Please contact our support team as soon as possible after placing your order.
Please contact our customer support within 48 hours of delivery and include photos of the item. We will resolve the issue promptly and at no extra cost to you.
You can reach us via the contact form on our website or by email. Our team is here to help and will get back to you as quickly as possible.

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