1. What is your exchange and return policy?
We follow the consumer protection laws of Ireland and the European Union.
You may request an exchange or return within 10 days of receiving your order.
Additionally, under EU law, you have the 14-day right of withdrawal, which allows you to cancel your purchase within 14 days of receiving it.
To be eligible for a return, items must be:
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unused
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undamaged
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free of odors
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with all original tags attached
If you receive a defective or incorrect item, you are entitled to a repair, replacement, or refund.
2. How do I return or exchange an item?
Simply contact us, and our team will guide you through every step of the process.
3. How long do refunds take?
Refunds are processed within 5 days after we receive and inspect the returned item.
Your refund will be issued using the same payment method used at checkout.